Terms & Conditions

1. Introduction and Definitions

1.1. These Terms and Conditions ("Terms") constitute a legally binding agreement between UniverSoul Healing, LLC  ("Coach," “Company”, "we," "us," or "our") and any individual or entity ("Client," "you," or "your") utilizing our coaching services.

1.2. By accessing our website www.nikkiheals.com and/or engaging in our coaching services, you agree to abide by these Terms.

1.3. "Coaching Services" refer to the spiritual life coaching services offered by the Coach, Nicole Kountouriois, to assist Clients in achieving personal growth, self-discovery, and spiritual development.

2. Services Offered

2.1. The Coach agrees to provide spiritual life coaching services to the Client as described on the Website or as otherwise agreed upon between the parties.

2.2. The Coach reserves the right to modify, suspend, or terminate any aspect of the coaching services at any time without prior notice.

3. Client Responsibilities

3.1. The Client agrees to actively participate in coaching sessions, complete assigned tasks, and communicate openly and honestly with the Coach.

3.2. The Client acknowledges that the success of the coaching relationship depends on their commitment and effort and is not based on any implied promise or guarantee.

4. Payment Terms

4.1. The Client agrees to pay all the fees for coaching services as outlined on the Website, Sales Page or as agreed upon between the parties.

4.2. Payment is due in full prior to the commencement of coaching sessions unless otherwise agreed upon in writing or during the checkout process. Each payment will be auto deducted from the original payment or from the payment provided by the client.

4.3. All payments are non-refundable unless otherwise specified in writing by the Company.

5. Website Use and Consent

5.1. By using our Website, you consent to the collection and use of your personal information as described in our Privacy Policy.

5.2. You agree to use the Website in accordance with these Terms and any applicable laws and regulations.Company's Privacy Policy is hereby incorporated by reference into this agreement. Client understands that Company will be providing educational content to Client and that Company’s obligations under this Agreement exist only while Client is a paying member of the Program. Company’s obligations will cease once Client or Company cancels.

Student also understands that Company is not providing one-on-one service on behalf of Student unless otherwise stated in writing.

6. Intellectual Property

6.1. All materials, content, and resources provided by the Coach during coaching sessions are the intellectual property of the Company and may not be reproduced or distributed without prior written consent.

6.2. The Client may use coaching materials solely for personal use and may not sell, share, or distribute them without permission.

7. Assumption of Risk

7.1. The Client acknowledges that coaching involves personal exploration and growth, which may result in emotional discomfort or uncertainty.

7.2. The Client assumes full responsibility for any decisions or actions taken based on coaching sessions and agrees to hold the Coach harmless from any liability arising therefrom.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to the coaching services.

8.2. The total liability of the Company, whether in contract, tort, or otherwise, shall not exceed the total fees paid by the Client for the coaching services.

8.3 The information contained in the Program, including any interactions with the instructors, is not intended as, and shall not be understood or construed as, professional advice.

9. Confidentiality

9.1. The Company agrees to maintain the confidentiality of all information shared by the Client during coaching sessions, except as required by law or with the Client's consent.

9.2. The Client agrees not to disclose confidential information shared by the Coach or other Clients during coaching sessions.

10. Termination

10.1. Either party may terminate the coaching relationship at any time by providing written notice to the other party. Company may cancel the Client's Program with written notice to the Client.

10.2. In the event of termination, the Client shall remain responsible for any outstanding fees owed to the Company.

11. Governing Law and Dispute Resolution

11.1. These Terms shall be governed by and construed in accordance with the laws.

11.2. Any disputes arising out of or relating to these Terms shall be resolved through mediation, with litigation as a last resort.

12. Miscellaneous

12.1. These Terms constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior agreements and understandings, whether written or oral.

12.2. Any waiver of any provision of these Terms must be in writing and signed by the party waiving its rights.

If you have questions regarding these terms please contact nikki@nikkiheals.com